Security operations channel
Contact MalwareXpose
Share incident details, urgency level, and preferred response timeline. Include only approved evidence references in the first message.
Contact MalwareXpose
Routing guide
- SCAM REPORT: impersonation, fraud invoices, fake crypto payment requests.
- INCIDENT TRIAGE: active infection, lateral movement, ransomware detonation, web skimmer indicators.
- CLIENT SUPPORT: project, escrow, deliverable, or account access issues.
- RESEARCHER SUPPORT: onboarding status, proposal questions, payout disputes.
Response expectations
Critical incidents: initial triage target in 2-6 hours.
General support: response target within one business day.
Escalations: use project/workspace IDs and payment references.